The AI Answering Service for Roofers Built for Storm-Season Surges
After a storm, every homeowner calls three roofers and goes with whoever answers first. Donna answers every call simultaneously, qualifies the lead, and books the inspection straight into your CRM, all before your competitor even picks up the phone.
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The AI Answering Service for Roofers Built for Storm-Season Surges

After a storm, every homeowner calls three roofers and goes with whoever answers first. Donna answers every call simultaneously, qualifies the lead, and books the inspection straight into your CRM, all before your competitor even picks up the phone.
Built by ex-googler
Works with ServiceTitan
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Pain Points

The storm clears. Fifty calls hit at once. Your phone can't keep up.

You're on a roof, your crew is stretched, and the calls are stacking up. Homeowners with storm damage don't wait. 68% book the first roofer who picks up. Miss that window and the job is gone. The average roofing company loses $60,000 to $125,000 in a single storm season to unanswered calls.
Storm Call Volume Spike
400%
Lead Capture Window
48hrs
Book the First Roofer Who Answers
68%
Won't Leave a Voicemail
70%
STORM SURGE DISPATCH

Four hundred calls after a storm. Donna answers every single one.

Storm leads are your most profitable jobs and your most time-sensitive. The capture window is 48 hours. After that, they're gone. Donna answers every call simultaneously. No busy signals, no voicemail, no lost leads. She qualifies the damage, books the inspection, and logs it in your CRM. Your competitors are drowning in missed calls. Your calendar is already full.
Core Features

One missed roof replacement covers Donna's cost for the year.

Human answering services charge per call. Storm season hits, your bill hits harder. A full-time receptionist runs $35K–$55K a year before sick days and turnover. Donna is on a flat monthly rate. It never moves. Neither does she. One storm replacement is worth $12,000 to $25,000. Miss five calls in a 48-hour surge, and that's $125,000 handed to competitors. Donna pays for itself the moment the first storm rolls in.
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Answers every call 24/7

Every caller gets a live response in under 3 seconds. No voicemail, no hold music, no "press 1." A real conversation that ends with a booked job.

Replies to texts and WhatsApp

Donna responds to every inbound text instantly, and follows up on every missed call with a text that opens a real conversation, not a placeholder.

Handles website chat

A homeowner searching for emergency service finds your site and gets an immediate response. Donna qualifies and books before they move on.

Qualifies every lead

Emergency or scheduled. Residential or commercial. Donna asks the right questions, so you show up knowing exactly what the job is.

Books the job into your CRM

Not a message. Not a note. A booked appointment is written straight into ServiceTitan, Housecall Pro, or Jobber the moment the conversation ends.

Never Miss a Job Again
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One missed roof replacement covers Donna's cost for the year.

Human answering services charge per call. Storm season hits, your bill hits harder. A full-time receptionist runs $35K–$55K a year before sick days and turnover. Donna is on a flat monthly rate. It never moves. Neither does she. One storm replacement is worth $12,000 to $25,000. Miss five calls in a 48-hour surge, and that's $125,000 handed to competitors. Donna pays for itself the moment the first storm rolls in.
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Gas smell? Donna refers to 911 first, then captures the details and flags for follow-up.
Identifies the emergency in the caller's own words
Captures name, address, system details, and urgency
Notifies your on-call tech. Logs the job. Sends the customer a confirmation.
What Actually Matters

Results Your Business Can Bank On

Book More Jobs from Existing Calls

Stop losing booked HVAC jobs to voicemail. Donna answers instantly and converts callers into confirmed appointments.

Replace $55K/yr Front-Desk Staff

A human receptionist costs $35K–$55K/year. Donna works 24/7 at a fraction — zero sick days, zero training, zero turnover.
Liam Cole
House Owner

Eliminate Scheduling Back-and-Forth

No phone tag. No manual follow-ups. Donna handles intake, qualification, and booking automatically.

Automated booking flow

Appointments scheduled, confirmed, and synced — without lifting a finger.
See how much you’d save
Why Donna

The Old Way vs. Donna

Old Way

Answering Service
$800+/mo
• Per-minute charges that spike
• No CRM or calendar sync
• Generic scripts
• Hold times frustrate callers
Full-Time Receptionist
$3500+/mo
• Only works 8 hrs/day
• Single channel only
• Sick days & turnover
• Can’t handle volume spikes
New Way
Donna
Smart Choice
$499+/mo
• 24/7 flat-rate coverage
• ServiceTitan + CRM sync
• HVAC-trained AI
• Phone + SMS + Chat
How It Works

Live in Under 24 Hours

No IT team needed. No complex setup. Three steps and Donna's answering your phones.

Connect your number and CRM

Forward your business line to Donna and link your CRM. Done in minutes.

Train Donna on your business

Your services, pricing, service areas, and techs. She learns your business, not a generic script.

Donna answers and books from day one

Calls handled. Leads qualified. Jobs booked. You just show up.
Connect your number and CRM
Forward your business line to Donna and link your CRM. Done in minutes.
Train Donna on your business
Your services, pricing, service areas, and techs. She learns your business, not a generic script.
Donna answers and books from day one
Calls handled. Leads qualified. Jobs booked. You just show up.
Industries
Built for businesses that live on the phone
HVAC
Pest Control
Window Cleaning
Plumbing
Carpet Cleaning
Social Proof

Real HVAC Companies. Real Results.

"We were missing about 30% of our calls while out on jobs. Since adding Donna, we haven't missed a single call. Last month alone, she booked 47 jobs that would've gone to voicemail. That's easily $15K in revenue we would've lost."
Steven Hokkins
Owner, Rodriguez Plumbing Co.
Plumbing
"Donna handles our after-hours emergency calls perfectly. She knows when to dispatch our on-call tech and when to schedule for the next day. Our customer satisfaction scores went from 4.2 to 4.8 stars since we started using her."
Sarah Thompson
Operations Manager, CoolBreeze HVAC
HVAC
"I'm a one-man operation and I can't answer the phone when I'm up on a ladder. Donna is like having a full-time receptionist for less than what I'd pay for an answering service. She even collects the job details before I call back."
David Chen
Founder, BrightSpark Electrical
Electrical
"Storm season used to overwhelm us — 200+ calls and texts in a day. Now Donna handles everything across phone, SMS, and our website chat. She qualifies each lead and books estimates automatically. We tripled our storm season revenue."
Jennifer Walsh
Co-Owner, Walsh Roofing & Siding
Plumbing
"We replaced our $3,200/month answering service with Donna. She handles calls AND the texts we get from Google Ads. Our booking rate went UP by 35% because now we're capturing leads from every channel, not just phone calls."
Marcus Johnson
CEO, CleanPro Carpet Services
Carpet Cleaning
"This was a GREAT way of Donna handling a very sophisticated call… my 10 years employee probably wouldn't have been able to answer what Donna just did. Amazing work guys. I am impressed… and trust me, I don't get impressed that easily."
Air Force Duct Cleaning
Air Force Duct Cleaning
Duct Cleaning
"It's amazing how the machine was able to communicate 10x better than a human that spent at least 40 years on this planet."
Air Force Shield
Air Force Shield
Duct Cleaning
"We replaced our $3,200/month answering service with Donna. She handles calls AND the texts we get from Google Ads. Our booking rate went UP by 35% because now we're capturing leads from every channel, not just phone calls."
Marcus Johnson
CEO, CleanPro Carpet Services
Carpet Cleaning
"We were missing about 30% of our calls while out on jobs. Since adding Donna, we haven't missed a single call. Last month alone, she booked 47 jobs that would've gone to voicemail. That's easily $15K in revenue we would've lost."
Steven Hokkins
Owner, Rodriguez Plumbing Co.
Plumbing
"Donna handles our after-hours emergency calls perfectly. She knows when to dispatch our on-call tech and when to schedule for the next day. Our customer satisfaction scores went from 4.2 to 4.8 stars since we started using her."
Sarah Thompson
Operations Manager, CoolBreeze HVAC
HVAC
"I'm a one-man operation and I can't answer the phone when I'm up on a ladder. Donna is like having a full-time receptionist for less than what I'd pay for an answering service. She even collects the job details before I call back."
David Chen
Founder, BrightSpark Electrical
Electrical
"Storm season used to overwhelm us — 200+ calls and texts in a day. Now Donna handles everything across phone, SMS, and our website chat. She qualifies each lead and books estimates automatically. We tripled our storm season revenue."
Jennifer Walsh
Co-Owner, Walsh Roofing & Siding
Plumbing
"We replaced our $3,200/month answering service with Donna. She handles calls AND the texts we get from Google Ads. Our booking rate went UP by 35% because now we're capturing leads from every channel, not just phone calls."
Marcus Johnson
CEO, CleanPro Carpet Services
Carpet Cleaning
"This was a GREAT way of Donna handling a very sophisticated call… my 10 years employee probably wouldn't have been able to answer what Donna just did. Amazing work guys. I am impressed… and trust me, I don't get impressed that easily."
Air Force Duct Cleaning
Air Force Duct Cleaning
Duct Cleaning
"It's amazing how the machine was able to communicate 10x better than a human that spent at least 40 years on this planet."
Air Force Shield
Air Force Shield
Duct Cleaning
"We replaced our $3,200/month answering service with Donna. She handles calls AND the texts we get from Google Ads. Our booking rate went UP by 35% because now we're capturing leads from every channel, not just phone calls."
Marcus Johnson
CEO, CleanPro Carpet Services
Carpet Cleaning
Integrations

Plugs Into the Tools You Already Use

FAQ

FAQs

What is a roofing answering service, and how does Donna work?

Donna is an AI answering service for roofers that answers every inbound call, text, and chat 24/7. She qualifies the lead, books the inspection into your CRM, and notifies your team, all without a human receptionist.

How does Donna handle storm damage answering service calls?

Donna answers unlimited calls simultaneously. There are no busy signals, and no voicemail during a surge. She qualifies each caller for storm damage, insurance claims, or active leaks and books inspections instantly into your CRM. For a deep dive on how AI handles surge volume across trades, see our answering service for contractors.

Can Donna handle the volume spike after a major storm?

Yes. Unlike a single phone line or receptionist, Donna handles unlimited concurrent calls. A company that normally takes 20 calls a day can see 100 calls in 24 hours after a storm. Donna answers each one.

How is Donna different from a traditional roofer call answering service?

Traditional services take a message and charge per call. Donna is an AI receptionist for roofers who books the inspection directly into your CRM at a flat monthly rate. No per-call billing, no callbacks needed.

Does Donna work for after-hours and weekend storm calls?

Every call, every hour. Storm damage doesn't follow business hours. Donna answers and books inspections on nights, weekends, and holidays, the same way as any daytime call.

Which CRMs does Donna integrate with?

ServiceTitan, Housecall Pro, Jobber, and FieldEdge. Booked inspections appear in your CRM automatically. The same seamless setup is used across our HVAC answering service.

Is Donna bilingual?

Yes. Donna handles calls and messages in English and Spanish automatically, based on what the caller uses. No setup required.

How quickly can I get Donna alive?

Under 24 hours. Forward your number, connect your CRM, and train Donna on your services. She's answering and booking the same day. No IT team required.